Hinoki, distributed only in Japan and Taiwan, has been prized as the finest building materials since ancient times because of its highly fragrant, easy to handle and corrosion resistance. In Dottera, we extracted essential oils using low-purpose domestic thinned and waste materials to protect the Japanese forests, where it is often worn. This elegant and clear fragrance is good for Japanese rooms, creating a relaxing space and can be used in a variety of situations such as skin care and cleaning.
Fast Shipping with Professional Packaging
We offer a wide range of shipping options due to our long-standing partnerships with UPS, FedEx and DHL. Our warehouse staff will package all goods to our exacting requirements. Prior to shipping your items will be thoroughly examined and secured. We deliver to thousands of customers each day in different countries. This shows our commitment to become the biggest online retailer in the world. Warehouses and distribution centres can be located throughout Europe as well as in the USA.
Note: Orders that contain more than one item will be assigned a different processing time for each item.
Prior to shipping, we will conduct a thorough inspection of the items you've ordered. Today, the majority orders will be shipped within 48 hours. The time to deliver varies from 3-7 days.
Returns
The stock is constantly changing. It is not managed entirely by us since we're involved with several parties such as the factory and our storage. The actual inventory can change at any moment. You may not receive your order after it's been placed.
Our policy lasts for a period of 30 days. If you don't receive your product within the 30 days period, we are not able to issue the option of a refund or exchange.
In order for your item to be considered eligible for return the item must not be opened and in the same state as you received it in. It must also be in the original package.
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